What Are The Business Advantages Of An IP Telephony System?

IP telephony system is a revolution in communication technology and this is evident from its features and functions. It has many advantages over the age-old traditional landline phones that rely on circuit-switched networks to make and receive calls. The circuit-switched phones serve our communication needs for a long but they are unable to accommodate our future needs. 

What Is an IP Telephone?

It is Internet Protocol Telephony or a communication system that relies on high-speed broadband for making and receiving voice calls. Instead of traditional phone lines, it uses the Internet to connect the user to the world. Its biggest advantage is that it provides the freedom to roam around with your phone. But a traditional phone remains tied to a physical connection.

The new age Internet Protocol Telephony is considered more suitable for business communication for the following reasons:

1. Reduced cost

Switching to an IP telephony system will save you money in the long run. It doesn’t need cables, connections, and boxes. You simply need to connect your telephone system with Wi-Fi and start making calls. It is both simple and affordable. First, you will save money on installation, and second, you will save more money on monthly telephone bills.

2. More features

Internet phone is a feature-rich communication system and you don’t need expensive and complicated hardware switches to add more features to your phone. The additional features you will get include call routing, call recording, instant messaging, and video conferencing. Also, you won’t have to pay any extra amount for additional features.

3. Increased accessibility

The mobile available with an IP telephony system is difficult to get with a traditional phone that remains fixed to its network cable. You even can’t think of taking your traditional phone out of your room. But your Internet phone is mobile. You can use it anywhere. It is the freedom to stay connected to your work and remain pressure-free.

4. Unified communication

Internet phone allows users to integrate their data with other business tools like CRM. It allows data centralization that is helpful in providing consistent customer service. You will have all these benefits soon after switching your traditional phone to an Internet system.

What are the key components of the Internet telephone?

You need an IP PBX, Softphones, VoIP Gateways, Session Border Controllers, and Networking Systems. Also, it shouldn’t take you much time to set up the necessary infrastructure and connect your business phones to the Internet phone.